Privacy Policy
Last Updated:09 July 2026
This Privacy Policy explains how Elite Light Real Estate collects, uses, stores, and protects personal information submitted through our website, Facebook, Instagram, Meta lead forms, WhatsApp, phone calls, email, and other communication channels.
By submitting your details to Elite Light Real Estate, you agree to the collection and use of your information as described in this Privacy Policy.
1. Company Information
Company Name: Elite Light Real Estate
Elite Light Real Estate
Phone: +971 54 218 8188
Email: info@elitelightre.com
Website: www.elitelightre.com
2. Information We Collect
We may collect the following information when you submit an enquiry or contact us:
Full name
Phone number
Email address
WhatsApp number
Preferred property location
Property type preference
Budget range
Buying, renting, or investment preference
Preferred viewing date and time
Message or enquiry details provided by you
We may also collect basic technical information such as website usage data, browser type, device information, cookies, Meta Pixel data, and advertising interaction data where applicable.
3. How We Use Your Information
Elite Light Real Estate may use your information for the following purposes:
To respond to your property enquiry
To contact you by phone, WhatsApp, SMS, or email
To share suitable properties based on your requirements
To arrange property viewings and consultations
To provide real estate buying, selling, renting, or investment assistance
To follow up on your enquiry
To improve our advertising, marketing, and customer service
To maintain internal records and client communication
To comply with applicable legal, regulatory, and business requirements
4. Meta Lead Forms and Advertising
If you submit your details through a Facebook or Instagram lead form, your information is shared with Elite Light Real Estate so that we can respond to your real estate enquiry.
We use this information only for property-related communication, consultation, viewing arrangements, offers, and related real estate services.
Your use of Facebook, Instagram, or other Meta platforms is also subject to Meta’s own privacy policy and terms.
5. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary with:
Our real estate consultants or sales team
Property developers, landlords, sellers, or property owners related to your enquiry
CRM, marketing, communication, or advertising service providers
WhatsApp, email, SMS, or call service providers
Legal, regulatory, or government authorities where required by law
We only share information required to handle your enquiry or provide the requested service.
6. Marketing Communication
By submitting your details, you agree that Elite Light Real Estate may contact you regarding property enquiries, available listings, viewing schedules, offers, and related real estate services.
You may opt out at any time by contacting us at [Email Address] or by replying “STOP” to our WhatsApp or SMS communication where applicable.
7. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Your information may be stored in secure CRM systems, email systems, advertising platforms, communication tools, or internal business records.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We keep your personal information only for as long as necessary to respond to your enquiry, provide our services, meet business requirements, and comply with legal or regulatory obligations.
If you request deletion of your information, we will take reasonable steps to remove it from our active records unless we are required to retain it for legal, regulatory, or legitimate business reasons.
9. Your Rights
You may contact Elite Light Real Estate to:
Request access to your personal information
Correct inaccurate information
Withdraw consent for marketing communication
Request deletion of your personal information
Ask how your data is being used
Opt out of future promotional communication
To make a request, please contact us at [Email Address].
10. Cookies and Tracking
Our website may use cookies, Meta Pixel, Google Analytics, or similar tracking tools to understand website performance, measure advertising results, improve user experience, and optimize our marketing campaigns.
You can manage or disable cookies through your browser settings.
11. International Data Processing
Some service providers we use, including CRM, advertising, analytics, cloud, email, or communication platforms, may process data outside the United Arab Emirates.
We take reasonable steps to ensure your information is handled securely and in line with applicable privacy requirements.
12. Updates to This Privacy Policy
Elite Light Real Estate may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.
13. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Elite Light Real Estate
Phone: +971 54 218 8188
Email: info@elitelightre.com
Website: www.elitelightre.com